What Does Campbell's Law Mean in Simple Terms?
Campbell's Law is simple: when you use a metric to control something, it corrupts what you are trying to measure. If you measure schools by test scores, teachers teach to the test. The test scores go up. The students do not learn more.
The same thing happens in healthcare. If you measure hospitals by patient satisfaction, they prescribe unnecessary opioids. The satisfaction scores go up. The patients suffer.
The law warns that metrics are not neutral. They change behavior. The behavior change often undermines the original goal.



